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Here are a list of frequently asked questions.

 

BASIC NAVIGATION

 

Tagging Content
 
  • How do I TAG questions and other content?

    • Use the new Tag Feature to tag questions 
    • Use the new Tag Feature to tag topics 
    • Use the new Tag Feature to tag videos 
    • Use the new Tag Feature to tag evidence 

  • How do I return back to my Tagged Content?

    • Click the Tagged Content Icon in the top navigation space to navigate back to your Tagged Content. You can add and remove tagged content from the Tagged Content Dashboard. 
     
     

STUDY PLANS

Study Plans 

 

  • Question: When will I receive my first email for the study plan?
    • Answer: After joining a study plan group, you will receive your first email within 24 hours (usually the next day). Study plan emails are sent at 5:00 AM ET daily.   

  • Question: Why am I not receiving emails?
    • Answer: Please check your spam folder. If that doesn't solve the issue, then please make sure the email address you used via PayPal to purchase the Virtual Curriculum or study plan is the correct email for the study plan. If you are still unable to find the email, let us know at info@orthobullets.com.

  • Question: Are study plans included in the Virtual Curriculum?
    • Answer: Yes, a Virtual Curriculum Membership includes unlimited study plan access for 12 months.
 
PEAK


Subscription
 
  • Is PEAK for Free?
    • No, PEAK is one of our premium add-on products. Therefore, in order to get it you must pay or do a free trial.

  • How do I get PEAK?
    • Answer: Next week we will officially launch our PEAK 90-Day Trial. That is the best way to get it at this time. 

  • Does PEAK include all the premium content of the Virtual Curriculum, including the Virtual Curriculum Qbank?
    • Answer: Yes, because we recommend learning "routes" as part of PEAK that includes premium content and NBS exams, all of the premium content of the Virtual Curriculum is included in a PEAK subscription. 

Feel free to contact us at: info@orthobullets.com 
PASS Customers can also contact their account manager by calling 650.646.1864 during business hours (9AM-5PM Pacific Time, Monday-Friday).  We are usually able to respond that same day (Monday-Friday).  But if not, we will definitely return all calls the following business day.


Business hours (9AM-5PM Pacific Time, Monday-Friday).  
We are usually able to respond that same day (Monday-Friday).  But if not, we will definitely return all calls the following business day.

 

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